Sunshine Growers Nursery - Eastvale, California

kaylie zheng

customer service and return service is toooooo terrible . 10/3/2024 We bought the date tree here, because it was our first purchase here. when we check out I also specifically asked them if it could be returned. They replied that it would be within a month. A few days after I bought this tree,its leaves fell off a lot and it didn’t look very healthy. And when I came back I saw that trees of similar breeds did not look healthy too。So we decided to return the tree. Their manager told me: Our plants have no warranty. We don't accept returns unless your plants are healthy. What kind of logic is this? If everything is fine with my plants, why should I spend my time and gasoline here? The manager's attitude is extremely bad and strong, And threatened me to get out of here quickly, otherwise he would call the police. I replied to him: Please call the police now and let the police see how you treat your customers. Your customer came here to inquire about return service. Is this how you deal with it? A good store should have good product quality &good customer experience. There is nothing in this store. which makes us very sad. This is the worst shopping experience I have ever encountered.

Hailun Guo

I feel blessed to find this place to get roses for my garden! The white iceberg is on sale now (Aug 2023), only $13.99 for 5 gal size! I mean, currently the same size rose in Home Depot costs $26! Definitely I will return to this place for any plant for gardening!

Mark Clayton

I’ve lost count of how many plants I’ve purchased here. They have a huge selection of indoor plants that change frequently. Good selection of drought / water wise plants. They are much better prices then you get at Lowes and Home Depot. This is also a great place to get pots at a huge discount.

Jamie Tong

Larry and his staff were friendly and helpful. There is a lot of selection for pollinators plants. I highly recommend this place to my friends and family.

Khalid Tariq

Please save yourselves from the headache. I purchased six fruit trees from them in May 2022. Out of the six two are growing fine but four have not sprouted anything and even the leaves withered away. After almost four months of checking whether the trees will sprout, I went on 9/1/2022 and showed the pictures of the trees to Mark on my phone (see attached).

Mark was very helpful and asked me to pull the tree out and bring them to him and he will exchange the same apple trees as all trees had the original tags on them. I pull the four trees out with roots and took them back to the nursery on Sep 8th. Mark was not at the counter. I found out he is out on Wednesdays and Thursdays. The other gentleman at the counter asked me to come back during the weekend when Mark is at the nursery. He also told me that the nursery does not guarantee any trees purchased from them.

I went to them today and as soon as I parked my car, Mark came to me and told me the owners have talked to him and instructed him not to offer any credit or exchange. He apologized and said that if I had come to them within 60 days, they would have been able to exchange.

It seems that everyone gives a different answer on the exchange for the trees and definitely the owners care less about retaining their customers. I wish them good luck but I will take my business to other places after the misinformation and the three different trips they caused me. Another long-term customer is gone.

jessica lyn

This place has a wide variety of rosette succulents which is hard to find!! Good prices, biggggg lot!! The service was excellent, they gave me great advice and were very welcoming, even saying I could call any time if I had any questions.

Georgia Lowrey

BEWARE Sunshine Growers Nursery sells plants that are not in good condition. They do not disclose their full return policy upon purchase (it is not verbally provided by staff, posted, or printed on the receipt). This would be a courtesy to customers especially purchasing expensive items but the owner would rather take your money please take my advice chose a different nursery. My expensive plant began to die within 12 hours and taking pride in their business and customer service was not on the agenda of Sunshine Growers Nursery, the owner specifically is not understanding and has lost my business and I hope will lose yours too unless you'd like to throw your money down the drain.

Ugo antonio Troiano

Great spot, super well stocked, competent and courteous staff. I recommend this location to anyone looking for plants and trees.