Standard Plumbing / Sprinkler World - Springville, Utah

jed P.

Went into Springville Standard Plumbing Supply today looking for an older 2 handle manifold and valves and I didn't have a brand but this is an old setup with no name on it and I was explaining what it looked like so they could help me and they were to busy chumming it up to get off their ass to help me and just said to look down an isle where the valves were. I don't want to spend all day looking for something I don't know where it is or how to find it but those 3 guys are a waste of a pay check and don't have a clue on how to help a customer that is asking for help on something they aren't quite sure about. A little help is what a customer is coming in to get not just to be sent on a wild goose chase. Hate this store but this is not my first bad time with customer service here but this did me in and won't shop here and BJ Plumbing Supply will get my business. Get some better employees Standard.

Teva T.

This is my favorite new supplier of electrical and plumbing supplies for my house. Delaino is awesome and always a huge help and always friendly. My recommendation is to come here for supplies instead of Lowe’s.

Jacob C.

I have had the opportunity to work with Delaino and his team over the past several months, and they have been awesome! They take excellent care of their customers.

Susan J.

I love our local hardware store. The sales personnel are friendly, knowledgeable, helpful, and kind. Very rarely do I need something that they don’t carry, And they don’t hesitate to recommend other stores that might carry it if they don’t have it. They help each other out - if one of them doesn’t know where to find something or how it works or whatever, they ask until they can find an answer for you. They are fair in their pricing and have integrity, which is huge to say about a business. I especially appreciate Delaino Rengal, he is always so cheerful and willing to help when I go in. A huge Shout out to this great business!

Jeff J.

I went into Standard Plumbing in Springville looking for a Kitchen Faucet. I was not sure what I was looking for. Kathy came and asked me if I needed anything. I told her what I was looking for and she stepped right up and told me the good and the better faucets. She ordered the better one for me. It has been great and she was too…..

B. D.

I've unfortunately had a poor experience more than once. It's usually the same employee who was the manger, but was apparently recently demoted. He has a bad attitude and makes you feel like you're stupid.

The experience today took the cake. I went there to purchase some Hunter sprinkler head filters (grey) that I have bought there on two previous occasions.

I took one in that I got there last time to make sure I got the same ones. This same employee looked at them and said he doesn't sell those here. I explained that I bought a dozen of them the last time I was there and they were in one of the bins right behind the counter. He said and I quote "I've never sold those here". I told him I had bought them there twice before, and on one of those occasions, he was the one who helped me. He was rude and told me again that he has never sold those.

I couldn't quite believe it. Poor customer service is one thing. I don't know if he's really that incompetent, or just dishonest. Either way, It was completely ridiculous. I will never go to that location again.

I immediately went to Sprinkler Supply in Spanish Fork and they sold me 20 of them without any problems. The guy who helped me said that have always sold them that way. I should have just gone there to begin with.

Isiah C.

As a landscape service business, I often rely on Standard Plumbing/Sprinkler World for my irrigation needs, and I can't say enough good things about them! The staff is always amazing and super helpful, taking the time to answer all my questions and offering valuable advice that helps me provide the best service to my clients. Their selection is excellent, and the customer service is top-notch. I highly recommend Standard Plumbing/Sprinkler World for all your plumbing and sprinkler needs!

Sonny W.

Great store with a little bit of everything. The staff is amazing and always willing to answer any questions you have.