R & R Garden Center - Miami, Florida

Abel A.

I recently visited R & R Nursery located in Southwest, and my experience was nothing short of fantastic. The parking was easy and convenient, which made my visit stress-free right from the start. Upon entering, I was impressed by how organized and clean everything was throughout the nursery, creating a welcoming atmosphere.

The stock of materials was excellent, featuring a wide variety of plants, pots, and gardening supplies. I found some beautiful and stylish pots that perfectly matched my home decor. Additionally, their selection of fountains and statues was stunning, adding a touch of elegance to any garden space.

What I appreciated most was the calm environment; there weren’t too many people, which made my shopping experience much more enjoyable. The checkout lines moved quickly, allowing me to complete my purchases without any delays.

The customer service at R & R Nursery was also top-notch. The staff was friendly and knowledgeable, always ready to assist with any questions I had.

Overall, I highly recommend R & R Nursery for anyone looking for quality plants and gardening materials at reasonable prices. With its excellent selection, great customer service, and clean environment, I can't wait to return for my next gardening project!

yesika D.

This is my favorite nursery. Every time I go to buy Wtv I need for my projects it’s so easy. All the employees are very helpful and friendly. Honestly it takes me longer to get there than the actual transaction. Plenty of parking. Highly recommended.

Maikel R.

I am writing to formally lodge a complaint regarding the unacceptable treatment I received at your gardening establishment. During my recent visit, I was treated in a rude and disrespectful manner by you, Duval Rodriguez, due to a misunderstanding caused by one of your office employees. While I was speaking with one of your staff members about exchanging a product, I used a common European Spanish expression, which was misinterpreted by the young woman who was listening, even though the conversation was not directed at her nor had any connection to her. Without verifying the facts or hearing my side of the story, you assumed the worst and approached me in an aggressive and unjust manner, just because of what she said to you about her interpretation.

Despite accusing me of being disrespectful, the true disrespect came from you. Your attitude was arrogant and inconsiderate, as you jumped to conclusions without taking the time to investigate what had actually happened. Not only was I treated in a humiliating way, but I was also denied the basic right to be heard and respected as a customer. Such behavior is unacceptable in any business that values its relationship with its customers.

It is clear that customer satisfaction does not seem to be a priority for you, and your attitude reflects a blatant disregard for maintaining good relationships with those who choose your business. Disrespectful treatment like the one I received could lead to legal action, or even a public report in the media or on social networks, which could seriously damage your business’s reputation.

I urge you to reflect on the importance of investigating before making hasty judgments and to consider that every customer deserves to be treated with dignity and respect. The true strength of a business lies in its ability to recognize mistakes, correct attitudes, and provide professional and humane service.

M P.

Duval and his team are knowledgeable and are helpful. I've been coming here for years and it's so easy to make transactions here.
whether it be fertilzer, sod, leveling rocks, and even local honey - this is my go to. Congrats on this operation and for years of great service.

Belkis C.

Knowledgeable, Honest, Efficient, Cheaper than Competitors, plus a good variety of options for rocks. Needed rocks for a small Japanese-style garden, and they had the best prices ($6-$10 less per bag than any other local business). Purchased over 60 bags of grey river rock or what they have as Mexican rock and 30 bags of "mixta" or mixed rocks. They have a variety of sizes to choose from. The employees loaded the truck quickly and efficiently. They offered ideas and even suggested other options from other companies. Returned a few weeks later for more rocks and received consistent pricing and treatment. Highly recommend R & R.

Javier M.

I recently hired this landscaping company, and they exceeded my expectations with their fantastic work. The quality was top-notch, and they completed the project with an impressively fast turnaround. Federico is the go-to guy – professional, reliable, and a pleasure to work with. Highly recommend!

Rafael V.

Professional and quick. Loved that they could answer my questions with knowledgeable answers and guide me in the proper direction.

jose D.

I went buy last Tuesday 4/2/24 and placed n order for 8 pallets of palmetto sod at *R R Garden Center* . When I spoke to the salesman/ manager he had two types of quality grass one for $210 pallet which was a bit brown and the freshest sod which according to him Would be delivered every day. That was for $225 a pallet. I obviously order the better sod quality. Well today is day 5 that the sod has been planted and I have also water everyday. It’s very brown and horrible quality. This is NOT the same SOD that they showed me when I was at the nursery BUT when they deliver they send you obviously what they want. I will NEVER purchase anything from this place. 👎