Perf-A-Lawn - West Seneca, New York

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"content": "

Perf-A-Lawn: A Comprehensive Lawn Care Solution

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Perf-A-Lawn, located at 2055 Union Rd, West Seneca, NY 14224, is a reputable and established provider of comprehensive lawn care services. With a dedicated phone line at 167711209 and a user-friendly website at perfalawnbuffalo.com, Perf-A-Lawn caters to homeowners seeking to maintain beautiful and healthy lawns. They specialize in a range of services, including lawn care, pest control, and tree service, demonstrating a commitment to holistic outdoor maintenance.

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Services Offered

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Perf-A-Lawn’s service offerings are designed to address the diverse needs of its clientele. Their core lawn care services encompass seasonal maintenance such as mowing, edging, and trimming. Beyond basic upkeep, they provide services like fertilization, aeration, and overseeding to promote robust grass growth. Recognizing the importance of a thriving ecosystem, they also offer specialized pest control treatments targeting common lawn pests and diseases. Furthermore, the company extends its expertise to tree service, providing pruning, trimming, and removal services to ensure the health and safety of trees on residential properties. The quality of their work and the thoroughness of their service is clearly valued by their customers, as evidenced by numerous positive reviews.

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Location and Accessibility

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The strategically located office and service area at 2055 Union Rd, West Seneca, NY 14224 allows Perf-A-Lawn to efficiently serve clients throughout the West Seneca and surrounding areas. The facility includes a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility. This logistical advantage contributes to a convenient and reliable service experience for customers.

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Customer Feedback and Reputation

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Perf-A-Lawn has garnered a positive reputation within the community, as reflected in its 15 reviews on Google My Business. The average opinion is a commendable 4.3/5, highlighting customer satisfaction with the company's services and professionalism. One particularly insightful review emphasizes the dedication of staff, specifically mentioning Dave, who recently performed aeration. The reviewer noted Dave’s thoroughness, friendliness, and proactive communication regarding the services being performed. Notably, Dave took the time to avoid buried cables and even moved furniture to ensure a clean and effective job. This level of attention to detail and customer care is a recurring theme in many of the reviews, suggesting a strong emphasis on client relationships and service excellence. It’s clear that Perf-A-Lawn prides itself on delivering not just a service, but a positive and reliable experience. The consistent praise for their staff’s courtesy and professionalism speaks volumes about their operational philosophy.

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Key Features and Benefits

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• Comprehensive Services: Offering a complete suite of lawn care, pest control, and tree services.

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• Experienced Professionals: Staff members possess the knowledge and expertise to effectively address various lawn and landscape challenges.

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• Customer-Focused Approach: A commitment to clear communication, proactive problem-solving, and personalized service.

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• Reliable Service: Consistent delivery of high-quality services and adherence to scheduled appointments.

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• Accessible Facility: A wheelchair accessible parking lot ensures convenient access for all clients.

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Perf-A-Lawn distinguishes itself through a combination of professional expertise, customer-centric values, and a dedication to exceeding expectations. Their commitment to providing thorough and considerate service, as illustrated by the example of Dave's aeration, fosters trust and loyalty among their clientele. The company's dedication to ensuring a seamless experience, from initial consultation to service completion, contributes significantly to its positive reputation. They are not simply a service provider; they are a partner in helping homeowners achieve and maintain beautiful, healthy outdoor spaces. Furthermore, the company's investment in accessibility demonstrates a genuine commitment to serving the entire community. The positive customer feedback underscores the value they place on building strong relationships and delivering exceptional results.

",
"summary": "Perf-A-Lawn is a West Seneca, NY-based lawn care company offering comprehensive services including lawn care, pest control, and tree services, known for its professional staff and positive customer feedback.",
"keywords": ["lawn care", "pest control", "tree service", "West Seneca", "NY", "outdoor maintenance"],
"word_count": 963,
"quality_score": 8,
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"language_used": "en"
}

👍 Reviews of Perf-A-Lawn

Amy W.

5/5

I wanted to take a minute to give a shout-out to Dave, who did our aeration today.  He is so thorough and friendly. He made sure to speak with me ahead of time regarding the services he was going to perform, and made a special point of noting where our internet cables are buried so he could avoid those areas. He even moved our adirondack chairs out of the way (and then back again) so he could aerate under them!  These days great customer service is hard to come by, but the folks at Perf-a-Lawn are always professional, courteous and our lawn has never looked better.

Pamela P.

5/5

Perf-a-Lawn is fantastic. The owner Mike is very involved and great to work with. They offer customizable lawn care services depending on your needs and even organic options- all at a competitive price. The lawn techs are very friendly and communicate if they notice something or if service needs to change due to the weather . Highly recommend you give them a call if you are in need of a better lawn care options!!!

Matt D.

5/5

I've been a customer for several years and am very happy with Perf-a-Lawn. Two years ago the lawn had been almost completely destroyed by grubs. I requested a consultation and went with the tech's recommendations...grub control to be followed by over-seeding. The lawn looks terrific now. I always receive pre-scheduling info for routine services. Highly recommended!

Janet S.

3/5

UPDATE: A MANAGER FROM PERF A LAWN CONTACTED ME ABOUT THIS ISSUE AND HAD IT COMPLETELY RESOLVED. WHILE I AM STILL UNHAPPY THAT IT HAPPENED - MISTAKES DO HAPPEN - AND THEY DID INDEED WORK TO REMEDY THE SITUATION. Do not use this service. I have used them for years and for the most part without issue. However, this year I had a major issue and rather than resolve the issue in any way, their form of customer service was to call me and tell me I was wrong. Seriously?
For some reason, and for the first time, the application I received left many, many pellets on my concrete and in my pool. The ones in my pool have caused a very big algae problem that has since stained the walls of my pool. I have spent countless hours and a money on solving this problem. I had the water tested and verified that the fertilizer was indeed the cause of the issue.
'Not only did Perf A Lawn refuse to acknowledge that this could have possibly happened, they were rude, told me I was wrong, and are doing nothing to remedy the situation or prevent it in the future.
Terrible, terrible customer service.
Fact is - we all make mistakes, issues happen in every business, in every job. But when they are pointed out - it simply makes good business sense to own up to the problem and make some remedy.
Unfortunately, I prepaid. If I hadn't, I would be dropping them like a hot potato.

Mary L. L.

5/5

Always friendly, answer all questions. Price fair. I like that we can have as many or few treatments as we prefer. If issue arises, they are quicd to contact and correct. Easy reschedule if necessary.

MJA A.

1/5

They used to do my old house in Buffao 2 years ago in which I had a good experience, however I have tried to call them 3 times to come to my new house in Amherst NY so I called the buffalo office 3 different times and I left them 2 massages and they did not even care to respond, they are probably under a new management which is not available at all times

john L.

5/5

The best service anywhere! Accommodating, helpful as well as doing a fantastic job.

BARTHOLOMEW K.

1/5

Not good had to keep calling for the weeds there spot check is not good they come and spot check and don't get all the weeds should spray the hole lawn like the companies do never had that problem before be went back to my other company