Olive Garden Italian Restaurant - Knoxville, Tennessee

david D.

The food was great as always. I do like that I can remove things from my salad. I went with chicken parmigiana which is fabulous. My wife did the seafood Alfredo. We went at 330 pm and there was no wait. Now get there and enjoy those breadsticks!

Tolani A.

It was my first time in Knoxville — and at this Olive Garden. I had gone there because my British friend had never been. It was also his birthday, and he was quite keen on having salad with dinner.

So imagine our surprise when the three ladies at the “Welcome” kiosk all but ignored us and my request for a table. They were bent over their devices, seemingly discussing seating charts or some back-end issue. I say all but because they did look up — but said nothing. To this moment, I remain baffled by the lack of a greeting or offer to seat us.

Perhaps they were overwhelmed. Perhaps they just didn’t care to work at that moment.

In response to their coolness, I tugged my friend’s arm and we walked across the street — for a proper steak, lobster, and oysters dinner instead.

Later that evening, we returned to Olive Garden to ask about what had happened. One of the three ladies was still there — but this time, we were met by Madison.

Madison apologized, really listened, and took responsibility for her colleagues’ rudeness. She is the sole reason I am giving this location two stars instead of one.

Thank you, Ms. Madison. God bless you. 🙏

kelli B.

Austin was an absolute pleasure, wonderful server. The manager Nemo checked several times with all the tables to make sure everyone was satisfied. Our experience met beyond expectations sin e we were working while dining and they both made sure we were taken care of! The food was delicious as always. And they DO serve the gallon of soup!

KMW

Have visited this location twice and each time they messed up our order. The second time they brought everyone's food but my youngest childs, who does that? 10-15 minutes later, after everyone else's food was cold since we had to wait on the CHILDS food to come out, they finally brought hers out. They also served this SLOP as steak- the manager came over and said they did switch their steak and she apologizes but that's what it is now. It did not even have a steak texture, it reminded me of the bag of frozen fajita "steak" you buy at Walmart. It was all gristle, almost like a chinese pepper steak texture. The manager did credit us back for a meal but we will NEVER go back to this Olive Garden. We have been to a handful of other locations and their steak is the same as always.. For $21 a meal, for a 6 oz steak, they can afford a REAL steak..

Josemaria B.

Decided to give it a try and was very pleased! We got calamari and spinach dip and both were very good! The soup and salad were also fresh. Pasta was pretty good also.. our waitress was new but very attentive and very nice! Very good service, I would go back just for her!! I believe her name was Brenda.. could be wrong. Short hair Hispanic lady!! Highly recommend the raspberry lemonade!!

McKenna W.

andrew cole is the goat. gave me 5 diet cokes and a pitcher of diet coke. have never received this service before as a diet coke fein! thank you andrew for bringing delicious food to the table! what a silly goose!

Darrell S.

Absolutely love coming here, I'm here about once a week. Decided to leave a review today. Hayden,? I think that's how you pronounce his name was my server. He was awesome he rocked very knowledgeable about the menu. Would definitely ask for him again. Now that I said that I think a host needs to be friendly to everyone if it's your first time are like me somebody that's there on a regular basis. When I was asking her a question before I was seated she act like somebody stole her puppy or peed in her cheerios. I understand everybody's got problems but if you're that sad are miserable maybe you need to work in the back. Until whatever is going on in your life passes. Like I said I've been coming here for a while now once a week sometimes twice a week. Today was the first day I just wanted to turn around and leave. Felt very unwelcome until Hayden my server came over.

Jill B.

Visited with a party of 9. I was surprised we were able to get a table so quickly.

I ordered my usual - shrimp Alfredo with rigatoni instead of fettuccine and salad with no dressing. My girls shared with me and we were super full. We had gotten dessert before lunch so that’s probably why we were able to fill up on one meal. My husband got an appetizer for his meal and since he had dessert before he filled up quickly too.

The rest of our party liked their food too. 3 others ordered Alfredo and my mother in law and sister in law got soup and salad.

Our server was nice and the food was good. We would come back again.