Nelson Family Farms - Fort Pierce, Florida

Julissa T.

By far the best produce anywhere in town. Great prices, excellent quality, tons of variety of fruits, vegetables, herbs, nuts. They have slowly been adding a bit more variety which makes me happy. They sell Adams Ranch beef, smoked fish dips, pasta salads, cheeses, frozen raviolis, Natalie juices, milk, eggs, ice cream, mini tortuga rum cakes, banana nut breads. I love that they sell lots of locally made products. Today I bought a very large bunch of fresh basil for $3. Much better deal and quality than Publix.

Sam R.

5-Star Review for Nelson Family Farm

I had an excellent experience at Nelson Family Farm, thanks to Derek! He provided outstanding service and was incredibly knowledgeable. Derek took the time to answer all my questions and offered valuable advice that made my visit truly memorable. His expertise and friendly demeanor made the entire experience enjoyable. I highly recommend stopping by Nelson Family Farm and seeking out Derek if you’re looking for top-notch service and guidance. Thank you for going above and beyond!

MR N.

Dear Owner of Nelson's Family Farms,

I hope this message finds you well. I am writing to express my concern regarding a recent experience at your establishment, which I regularly visit for groceries and fruit trees.

During my visit today, I encountered an unpleasant situation with one of your employees, Anne, who I believe is a manager. I had selected three dried coconuts among my groceries and approached a cashier to inquire if I could purchase and break open the coconuts before leaving. This request stemmed from a previous incident where I purchased three coconuts that were found to be rotten inside once I got home. The cashier was polite and guided me to Anne to confirm if it was permissible.

However, when I explained the situation to Anne, she immediately began yelling, stating that breaking the coconuts was not allowed because it would attract ants to the parking garage and that she had previously been reprimanded for allowing this. Despite my assurance that I did not intend to crack them open in the parking lot, but simply wanted to ensure their quality, Anne continued to raise her voice in front of other employees and customers. She offered to refund the coconuts but refused to allow them to be opened, which left me feeling embarrassed and frustrated.

This is not the first time I have experienced rudeness from Anne. A few months ago, I observed long lines at the registers with only two cashiers available, while several employees were restocking produce. When I asked Anne if it was possible to open another register to ease the wait, she responded defensively, stating that restocking was the top priority and that customers would just have to wait.

As a customer who spends hundreds of dollars at your store annually, I find this treatment astonishing and unacceptable. In my years of management experience, I have always prioritized customer service, believing that stocking can be deferred until the immediate crowd has diminished, except in cases where essential items are missing from the shelves.

I kindly request that someone explain to Anne the importance of proper customer service and address this behavior to ensure a better experience for all patrons.

Thank you for your attention to this matter.

Sincerely,

Priscilla L.

Prices are a bit higher than other grocery stores but their quality is so good you can’t complain, I like to come here with my mum. The staff is friendly. Discovered birch beer after seeing an older gentleman stock up his cart full of them from the drink cooler in the back, give it a try!

Grace S.

We love making a stop at Nelson family farms whenever we are in the are. Wide variety of fresh vegetables and fruits and even baked goods and package produce. And they have a great plant nursery too so it’s a one stop shop for us! Reasonable prices, super efficient checkout staff.

nick C.

I went to Nelson's farm today and got two bags of produce. I always use my own bags and when I got rung up today the cashier told me she had to put a plastic bag in each of my reusable bags so they know everything is paid for. I told her the point of these bags is so I don't have to use plastic. I won't be back until the policy is changed.

Island G.

So impressed with this place! The customer service is top notch! They are friendly, knowledgeable and fun! Beautiful plants, fruits, vegetables at a great price! A must stop!!!

Chris C.

One of my favorite places to buy fresh food and plants! It really is a great facility. Open air concept with fruits and vegetables not always found at the traditional grocery store. Staff is always friendly and the food is always fresh. Want to buy a tree to plant? All the fruit trees you can think of are available here and appear very healthy. I highly suggest a visit!