Laura's Lawn Services - Punta Gorda, Florida

Tracy A.

Fantastic! Great work! Very happy with the results! Highly recommend!

Toni S.

We had Laura's as our lawn service for nearly 10 years. They did do a decent job of mowing and edging the lawn itself.  However, they were not very respectful of our other yard plants and landscaping aside from the grass.  Here are a few of the reasons we decided to stop using Laura's after 10 years:

▪ Laura's crew continually killed our ornamental plants and herbs.  Early on, my mom asked them to use Rootkill around the EDGES of an ornamental garden containing several hibiscus and other plants to kill weeds.  However, her workers don't seem to know the difference between weeds and herbs and flowers, and they killed EVERYTHING well within the perimeters of this garden that wasn't a large hibiscus bush.  I put a stop to the use of Rootkill after this, and hand-pulled the weeds myself.

▪ Her crew chopped off a good portion of two young, newly planted bouganvillea bushes, more than halving them in size and nearly killing them. When we complained directly to Laura, she said that she would replace both bushes at her cost.  However, when the crew arrived with the new plants, we were told they would need $40 cash on the spot to put them in the ground - a point that had never been communicated to us. When we texted Laura (who was not present) about the extra cost, her response was, "I just thought this was one possible solution to your problem."

▪ Once, we had our yard irrigation company come out and place flags in our yard to mark the placement of the water pipes (at a cost of several hundred dollars), as we were going to have some trees removed in the yard, and wanted to make sure the pipes would be avoided.  A member of Laura's crew mowed down those flags with the riding mower as if they were targets in a slalom race.  When I asked him to please be careful of the flags, he shouted, loud enough for everyone inside the house to hear, "I don't give a f* about the f*ing flags."

▪ We returned from a shopping trip to find a split-leaf philodendron in our front yard completely missing. When I texted Laura about it, she replied, "Oh yeah, we hit that by accident.  Don't worry, it'll grow back."  This plant was well-established and had a 3-inch diameter, very woody stem - it must have made a heck of a noise when they hit it!  Every time this poor plant tried to put out a new shoot, Laura's crew always weed-whacked it off.  Two years later, it has not grown back, and it appears it's stopped trying.

▪ When fallen palm fronds from our trees were in the mowers' way, they would always pick them up and toss them aside.  I would have thought maybe a yard service might remove the fronds - toss them in their yard waste truck, or at least move them off to the side of our house - but no, they just left them lying in our yard, a few feet from where they'd fallen.

We have a wonderful new service now who are respectful of our property, plants, and other landscaping.  They do extra things we've never even asked them to do, and give us excellent advice about caring for our plants (all of which has turned out to be accurate so far).  I wish we'd switched years earlier.  Laura's crew was just not respectful of our plants and property, and seemed to give off the general attitude of not really caring about our concerns whenever something went awry.  That's why they lost our business.

RESPONSE TO LAURA'S RESPONSE: I'm disappointed but not surprised that Laura disavows any responsibility for the above. My name isn't on the account, so I'm not surprised she doesn't recognize me, but I thought this list of specific things she would "never allow to happen" would trigger her memory. I do not have the wrong company - as if I don't know who we wrote and sent checks to for nearly ten years! She can check invoice #19235 if she wants to know who we are. It's sad - if Laura had only replaced that last plant she mowed down instead of blowing it off, we might have stayed with her service.

Lilliam M.

Prompt, professional and reasonable. Called a few places and they never returned a call. Laura responded and was here in an hour! Highly recommend.

Tim R. J.

Very responsive even tried helping to set me up with another option to use as a maintained company as their books where currently filled. I would choose them for future work just because of their response and customer service.

Todd H.

Jeanette L.

Sarah M.

kevin J.