Jay Moore Landscaping - Omaha, Nebraska

Address: 7607 D St, Omaha, NE 68124, United States.
Phone: 4029817800.
Website: jaymoorelandscaping.com
Specialties: Landscape designer, Arborist service, Nursery, Tree service.
Other points of interest: Online appointments, Online estimates, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, LGBTQ+ friendly, Transgender safe space.
Opinions: This company has 15 reviews on Google My Business.
Average opinion: 3.9/5.

📌 Location of Jay Moore Landscaping

Jay Moore Landscaping 7607 D St, Omaha, NE 68124, United States

☎️4029817800

⏰ Open Hours of Jay Moore Landscaping

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Jay Moore Landscaping: Your Premier Landscape Solutions in Omaha

Located at 7607 D St, Omaha, NE 68124, United States, Jay Moore Landscaping is a leading provider of comprehensive landscaping services in the area. With a phone number of 4029817800, and a website at jaymoorelandscaping.com, they offer a range of services including landscape design, arborist services, nursery, and tree services. Their specialties are highlighted by their ability to create unique and personalized landscapes for their clients.

Key Services and Offerings

Landscape designer
Arborist service
Nursery
Tree service

In addition to these core services, Jay Moore Landscaping goes above and beyond to ensure customer satisfaction. They offer online appointments and estimates, providing a convenient and efficient service. Their on-site services are comprehensive, addressing all aspects of landscaping, from design to implementation. The company is also committed to accessibility, providing a wheelchair-accessible car park and entrance. Furthermore, Jay Moore Landscaping is an inclusive space, welcoming the LGBTQ+ community and providing a safe environment for transgender individuals.

Customer Opinions and Reviews

With 15 reviews on Google My Business, Jay Moore Landscaping has garnered a mix of feedback. The average opinion rating is 3.9 out of 5 stars. Customers appreciate the personalized service, with Jay Moore himself often involved in the design process. They praise the clear communication, fair pricing, and the company's ability to meet deadlines. The high-quality, beautiful outcomes of their projects are also frequently highlighted, as well as the company's reliability. However, some reviews suggest there could be improvements in certain areas, such as project management or follow-up communication.

Overall, Jay Moore Landscaping provides exceptional landscape design and services to the Omaha area. With their wide range of specialties and commitment to accessibility, they cater to a diverse clientele. Their convenient online booking and estimate system, combined with their on-site services, make them a top choice for those looking to enhance their outdoor spaces. Despite some areas for improvement, the company's dedication to customer satisfaction and high-quality work is evident in their reviews.

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"summary": "Jay Moore Landscaping offers a wide range of landscaping services, including design, arborist services, nursery, and tree services, with a focus on personalized, high-quality work.",
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👍 Reviews of Jay Moore Landscaping

Craig W.

5/5

Jay was very easy to work with, made several visits to help customize our project to our needs, explaining the options and pricing was clear and fair. We would definitely recommend Jay Moore Landscaping to anyone!

Ann K.

5/5

Beautiful work done according to the plan. Reliable, meeting deadline. Highly recommend for both landscaping and hardscape to include beautiful water pillars feature.

Natalie B.

1/5

A month or so late, didn't get what I wanted for the most part and the majority is dying. No communication, not even sure he's been to my house other than the bid..

B B.

1/5

We had Jay come out and give us an estimate to do some landscaping in our backyard. He started out being really responsive when it came to setting up the appointments to meet. Was Jay the cheapest quote.... no ....but we were willing to pay a little more because of the customer service we THOUGHT we were going to get.

Well it seemed like the customer service went down the drain once he felt he had our business. We would email him with some additional questions we had about the trees/bushes that he was going to plant....no response....we asked if he had at least a 'timeframe' on when they hoped to begin the project...no response.

So we became concerned because if this was the treatment we were receiving BEFORE the project even began, we assumed that the customer service provided by Jay would be even worse after the project was done. So if a bush or tree needed to be replaced (under warranty) I'm sure we would have just been brushed off. Our thoughts were pretty much confirmed when I read a few of the other reviews about Jay on various other sites.

I think we dodged a bullet by not signing a contract with Jay, and am so glad we cancelled. Price is important to us but even more important to us is customer service. And if customer service is important to you as well BEFORE, DURING and AFTER the project, I recommend looking elsewhere.

TO REPLY TO JAYS RESPONSE:

HERE IS THE EMAIL I SENT HIM TO MOVE FORWARD:
Just let us know what the next steps are ....we are ready to go! Let's make it happen!

JAY'S RESPONSE TO MY EMAIL:
I will do a utility locate today. leave the gates unlocked until all utilities have marked

People did come out and do a utility locate in our yard. So if Jay wasn't 'sure we were going to move forward' why would he do a utility locate?
As far as signing a contract with Jay, we did not sign the final contract because he wouldn't answer our questions, I think it would have been pretty stupid to sign a contract with someone that won't respond to questions.

Audra H.

5/5

Jay has done a number of jobs for me. He pulled out old rose bushes and shrubs, clearing out the previous home owners' landscaping and created a cleaner landscape precisely to my liking. He has laid sod - which maintained healthy growth, he has trimmed up trees, and he has given me beautiful design ideas. Jay is always on time, always friendly. Even when I had a serious home issue that was not directly landscaping, Jay answered my email and stopped by very quickly. I was surprised to find that he had some critical insight on that issue too. Jay Moore Landscaping is the right choice!

Ellen B.

5/5

Jay is more than a great designer. I had a modest job in a mid-scale neighborhood. Jay gave me a very reasonable estimate and did a beautiful job. When I asked for a couple of modifications, his response was: "We'll take care of that. I want you to be happy." And then the very next day he came out to follow through. He added materials and didn't even adjust the cost. I ended up with a brilliant design and couldn't be more happy I went with Jay Moore Landscaping.

Christian N.

5/5

Reasonable cost, accurate estimate. Exceptional design, based on talking with us. Got an accurate sense of what we liked and delivered. Knows his trees and plants. We've used Jay Moore more than once. Would return in a heartbeat. He stands by his work. One time, we lost a tree. He came right out and replaced it. It's now alive and thriving.

Bri B.

5/5

Jay is by far the best in town. If you are looking for knowledge, professionalism, responsiveness and quality look no further. He transformed our backyard in to an absolute oasis. We couldn’t be happier with the quality and service.