Hope Outdoor Power Equipment - Hope, Arkansas

Hope Outdoor Power Equipment is a lawn mower store and repair service located in Hope, Arkansas. The address is 217 E 3rd St, Hope, AR 71801, United States. You can contact them via phone at 8707778585 or visit their website at hopeoutdoorpower.com.

This company identifies as veteran-owned and women-owned, making it a small business with a unique perspective. They offer a variety of services including delivery, in-store pick-up, in-store shopping, on-site services, and same-day delivery. The location is wheelchair-accessible, making it easy for everyone to visit and browse their selection.

Hope Outdoor Power Equipment specializes in lawn mower repair services and sales, so if you're in the market for a new lawn mower or need repairs on your current one, they're the perfect place to go. They also offer quick visits for small repairs or maintenance, so you don't have to spend all day waiting for your lawn mower to be fixed.

When it comes to payment, they accept cheques, credit cards, and debit cards, making it easy and convenient for you to pay for your services.

In terms of reviews, Hope Outdoor Power Equipment has 46 reviews on Google My Business with an average opinion of 4.2/5, which is a great rating and indicates that customers are happy with their services.

Overall, if you're looking for a reliable and trustworthy lawn mower store and repair service in Hope, Arkansas, Hope Outdoor Power Equipment is an excellent choice. With their wide range of services, convenient payment options, and great reviews, you can't go wrong. Be sure to check out their website at hopeoutdoorpower.com to learn more and get in touch with them today.

Reviews of Hope Outdoor Power Equipment

Kristi Flanery

2/5

I give 5 stars to the young man that help me with my VERY small issue but as for the older man and lady I give 2 stars. The older lady acknowledged me when I came in and ask how they could help. I said can someone replace this pull string for me really quick. She didn’t say let me look at it or anything she just said a snarky remark, “I don’t know about really quick”. Then the kind young man went back and fixed the pull string within 15 minutes. While I stood for 15 minutes the older individuals didn’t say ONE word to me. I assume they were the owners. Horrible customer service by those two individuals. Little did they know my husband was out of town and our electricity went out. I was trying to power the AC with our generator when the pull string broke. The AC was a MUST when it feels over 100 degrees outside that’s the reason I was in a slight panic. If they would have taken two seconds to even act like they cared about their customer, they would have known how necessary this issue was to be fixed. Again, that goes back to my comment, “Can someone fix this really quick?” Thank you to the young gentleman that helped me.

Christine

1/5

Lawnmower went to them with a belt on, came back with belt off and not even the belt to our mower and they refuse to fix the problem. They lost our family's business for good.

Becky Norman

5/5

Went and got a gas chain saw from them Friday, October 13. They were very helpful and nice to us. We will be doing busy with them always. Great place to get gas chain saw and get them worked on. Thank you again for all your help and service.

Racheal Peachey

5/5

They had everything I needed

Charittee Cooks

4/5

Mrs Heckman is very sweet and she did everything to help get the products we wanted. Good family business.

staci button

1/5

So here are the facts of my experience with Hope Outdoor Power and Equipment.
I have a poulan pro mower that started having motor problems at about 1yr old, PP warranty Dept verified my mower is still under warranty and told me the two closest locations to take it for service. I opted to go to Hope because they had a shorter wait time. They repaired the cam shaft in my mower but since it was in the fall and I was in the process of a new construction home the mower was put in the garage until the following spring when hopefully I would have grass to mow. March comes around and I need to mow my winter grass and when I go to start my mower oil sprays out of the underside each time I try to crank it and I also notice where the mower had been leaking oil on the floor. I call Hope to discuss the issue and a possible resolution but am told they only warranty their repair work for 30 days. I explain to them it has been in the garage and I hadn’t had the opportunity to use it and I was informed I would have to call in and run it thru warranty again. I call PP warranty Dept and they recommended I take it to
The Place in Nashville to repair the oil issue. I take it there and they repair the choke that was not installed correctly and stop the spraying of oil. I get it home and use the mower and notice it is leaking oil elsewhere under the motor but not spraying out like it had before. I call in to PP warranty Dept again and
I am told I need to take it back to Hope for them to correct what they did incorrectly. I call Hope and again they only cover warranty repair for 30days. I explain the situation again and the owner promptly tells me they only honor for thirty days because they don’t know what I might have done to the mower. She also proceeds to tell me that the mowers purchased from big box stores are pieces of junk and only people that can’t afford to buy good mowers like she sells buys them. Granted this is a $1,500 mower. It’s a 46” riding mower which I purchased because my yard isn’t big enuf for a zero turn. I called back a few days later to ask for a copy of the work that was completed on it because I ended up calling Briggs and Stratton and they have recommended I take my mower to a diamond level repair shop to repair the faulty mechanic work that was performed on my mower at Hope. When I spoke to the owner requesting the paperwork she told me she doesn’t have time to get the paperwork she was busy and hung up on me. This was my experience and I would just recommend you think twice before you bring any equipment to this location for repair work.

Trish O.

5/5

Very nice people. Fast turnaround. I usually get my machines back within a couple of days.

Jami Crow

5/5

The best people in the world. Stand by their products and will help find a solution to any problem you are having!