G&G Garden and Lawn Care - Sarasota, Florida

Kate T.

I have been using G&G for about 6 years now, and am still as happy as a clam! The inside and outside folks are all so efficient, professional, and friendly. I have the best looking lawn in the neighborhood, rivaled only by my next door neighbors, who also use G&G. I highly recommend them!

Darryl

Their mowing guy hit 2 of my fence post cracking one and denting the other their Sales Manager Tony came out and said it was clearly their fault and that the trimmer should have went first then the mower guy next and they would send someone out to replace my post. Then the owner jumped in and said read your terms and conditions, everyone read them it says if the trimmer damages the fence it's not covered but NO WHERE does it say if the mower hits your fence it is not covered. I called to talk to the owner 6 times and he just emails the terms and conditions which he needs to read. If you want a company that will not stand behind anything they damage at your hone go with them. I have called 3 other companies as I am leaving G&G and all 3 said if we damage your fence post or the fence we will give it to you in writing we will fix it. A Very Unhappy Customer. !!!! I love the response you left it's like something a politician would say to avoid the truth, my back yard has a 6ft high vinyl fence, locked, your the only one that comes into my back yard. I left my dog out at 9am then left I came back saw you had cut my yard I went to leave my dog out again and it must be magic a big dent in my post and it's leaning over, people are smart enough to see your lying and don't want to assume the damage you've done.

Lei

Ok
Inconsistent in lawn care.
Poor communication

My First & last time using this company :
When I initially called to make my appointment I asked for ONE lawn mow, hedge trim, and leaf blow.

But was signed up for the month (which only ended up being 2 services) which costed 140$

I was not asked to confirm if I wanted just one , but instead receptionist signed me up for what she wanted .
I was also told men would be on my lawn for 1hr, but that was not the case

Then, there was no window for a time I could expect for service only a date.

I was told I was signed up for the month every Tuesday, but ended up finding out it was only 2x

First mow was great since I had been away from home for a month, (except for the fact that my fern was cut).
They mowed some invasive grass bulbs down, and got the lawn low, which was nice
2nd mow , was not as low and had pieces still sticking up from lawn. Did not spend as much care and time on lawn today

Jane C.

G&G completely exceeded my expectations during Milton storm clean up as well as my weekly lawn maintenance. The crew is very efficient, careful and meticulous. I cannot believe how quickly they get back to me on everything. A client centered business is so hard to find these days. A+ and 5 stars for G&G!!!

Madison B.

If you are debating on this company and another for landscaping go with this one. The owner is super nice and knowledgable. The company took under a week from when I picked out my palm tree to install it. I am so happy with the company that I will be using them again to landscape the rest of my yard. Couldn't recommend this company more.

Mike D.

Showed up 3 hours late for estimate, didn’t give accurate estimate added a zero to original, lied about payment terms and the family member that answers the phone had a snotty attitude with my wife and myself, wouldn’t give owners email or phone to make complaint privately so leaving a public review so that way nobody else wastes there time with this company. Tony that came out was a nice guy but the entitled woman in the office doesn’t know how to talk to customers or handle invoices correctly. I’m sure she is the same snotty person that responds to the reviews too, look at her previous responses and you can tell she has an attitude. Don’t waste your time lots of better options with more transparent pricing.

Austin T.

We selected G&G due to breadth of service and what appeared to be quality work and good customer service. We did not make a decision based on cost. In the past 2 years of service, we have seen palm tree trimming only done when demanded. G&G destroyed one of our beloved multicolor plumerias and has not made their error right.
G&G outsourced lawn fertilization to a contractor, who was prompt and courteous, but in 2 years they were never able to eradicate the nematoid problem or revitalize the lawn at all.

Michael B.

It is easy to comment about great service when things are going well. But, I want to share what happened when things did not go as planned. One of G&G's mowers got too close to my pool pump and it needed to be repaired. Almost immediately Tony was at my door with a repairman. I was assured I would be happy with the repair. I was sceptical but gave them the benefit of the doubt. The next day the repairman was on site and effecting the repairs. In no time my pool was circulating again. Tony again stopped by to check on the repair and he was not fully satisfied with one minor aspect of the repair. So again I was impressed about his fore thought and insight to my needs. From accident to repair less than a day went by and I could not be happier. Again it is easy to speak of a company when things are going good but sometimes it is more important to hear about what happens when things do not go as planned.

If you need lawn service please consider G&G they do the job and they take ownership of their actions.