Tessa R.
1/5
A scam artist who tries to gaslight the customers into believing they are responsible for the job not being completed. I first contacted Chris in June of 2023 for a backyard landscape project. He showed up on time and appeared to be nice enough, and we decided to move forward with his services for the project. He told us we were on the books for the project to be completed in mid-August. In July the lines for the house were marked, and we took that as a good sign that our project would be started soon. In August, I reached out to him to see if he had an idea of when the project would start. He said it might take a couple more weeks due to other projects being pushed back due to weather issues. We said no worries and figured he would contact us once he had finished the other projects. September came and went, and I was pretty consistently reaching out to him for updates and most of the time did not hear back from him. In October I messaged him yet again and asked when our project would be started, and he said they were just trying to figure out how to get the equipment into the backyard since it most likely wouldn’t fit through our small gate. I told him in June that we would be okay if they removed the gate as we wanted to put in a larger gate anyway. So, I was rather confused about why this was an issue. I reminded him of that and again did not hear back from him. In November I was extremely upset that we were now entering winter without our project being started let alone completed. I texted him that he either started our project that week or we wanted our deposit back, which was thousands of dollars. He made every excuse in the book for why our project hadn’t started. Then, he asked me to come over and walk through the project again. He clearly didn’t even remember what we wanted for our backyard. He said that there would be a 20% cancellation fee since he had to rent a stump grinder. I said absolutely not since our project hadn’t been started. My husband wanted to give him another chance, so he met with Chirs in November and promised our project would start soon. In December after threatening to take him to small claims court Chris and his crew showed up to do a general yard cleanup and grind the stumps out of the ground. One of his employees had an altercation with our neighbor; he blew all of our leaves and dirt into their backyard and left it a complete mess. They didn’t clear any of the mess they made away and left our backyard looking horrible not to mention that the stumps are still in the ground. We did not hear from him until we filed a complaint against him, and he told us that it was our responsibility to reach out to him to complete the job. It’s HIS BUSINESS! He should be contacting us! We had been reaching out for months! I don't think he had any intention of completing this project. He is a scam artist and should not be trusted!