A Clean Cut Lawn Care

A Clean Cut installed my irrigation system in the spring of 2020. Over the next two years, everything in my front flower beds slowly started to die, including 8 evergreen trees that are taller than my two story house. I had both a landscaper and an arborist come out to try and determine the issue, and they both thought it was due to the plants and trees not getting enough water. I called A Clean Cut and they sent someone out to check the irrigation system, at which time the lead irrigation specialist told me that it had not been installed correctly and asked me who had installed it ? I worked with the owner of the company and we agreed that I would pay for the materials needed to fix it and he would waive the labor, with the the understanding that if we could not save the trees he would be responsible for removing - this was in the summer of 2022. Flash forward to this spring and all 8 of the evergreen trees are dying or dead. I called to let them know that the trees were not going to make it and the woman who answered said the owner was going to come by and take a look. This was about a month ago and I have been calling 1-2 times a week since then with no one answering or returning my calls. I will be moving my irrigation service to another company and would definitely not recommend working with this company. UPDATE: All eight of my azaleas, two butterfly bushes and four lavender plants have died as well. The new irrigation company I have hired has said that there is still not adequate water coverage in my flower beds and it is going to have to be fixed AGAIN. I have received no return calls or any communication from A Clean Cut.

I’ve used these guys twice now and had excellent experiences both times. They actually call back (!), communicate well, schedule promptly, and make the whole process super easy and efficient, even down to their bill pay. I can’t fathom what happened in the poor reviews because these guys have been great. Very professional.

I recently contacted 5 landscapers and ONLY A Clean Cut Lawn Care responded. Jeff, who is absolutely a delight to work with, spent time listening and walking our property to see what I envisioned needing and wanting. Within a week the work was completed. He has 2 wonderful men working with him named Cruz and Tele. We instantly bonded and what a job they did for me! I got my needed maintenance and they created a blank canvas for me to start all over with new foliage. I can’t recommend this company high enough.

A Clean Cut just finished a major landscaping job for us, and here are the results. They used paver stones to line our gardens and circle our trees, digging out the trench around, filling with crushed gravel, then placing and cementing the pavers in place. They then added more mulch and cleaned everything up at the end. The job took several days to accomplish, which I was told it would, and the results are fantastic. We also use this company for our regular lawn maintenance (mowing, fertilization, weed control). They show up on time and are very prompt and courteous. I have enjoyed my interactions with Jeff Watkins, the owner. He is very polite and knowledgeable of his business. He keeps me informed when jobs will be done. I would recommend A Clean Cut for any landscaping or lawn job you have. We will definitely continue to use them!

Plants all died over the winter, I questioned them in November whether we should wait until Spring, they said it was fine. After 3 attempts at contact I got this response when I asked if they guaranteed their plantings.. We do not! There are far too many factors when it comes to the care of those Plants that we are not able to verify were done and/or done correctly. So there is no way for us to know if it is due to Lack of Care, not Watering, Watering too often, Supplier, Winter Weather, Etc. Thank you, Melissa Kerley Operations Manager A Clean Cut Lawn Care

I hired these guys remotely from Dallas to take care of one of my rental properties - we had an agreement for them to clean up the yard, including the flower bed and then they would take on the regular maintenance. When I visited the property they hadn't followed through on the bed, I called to ask about it and they pushed it back on me, essentially calling me a liar - "who did you talk to" what did they say" buyer be ware. I was willing to pay a premium for a piece of mind - and did not get that, I did get the insult. Update - they had the gall to go back to my house and cut the grass again, after I told them they were no longer needed. This is the only vendor for my properties that I have experienced such disrespect for the customer provider relationship.

So glad we went with Clean Cut! They did an amazing job cleaning up our yard. From the first call and getting an estimate to service completion, they were responsive and easy to work with. We are very pleased with the work they did and will use them again.

Not a business, but a scam. Beware. A representative came out and an estimate for work was sent. After agreed upon modification of work, a new estimate was sent April 4th and I paid a $700 deposit. After not hearing anything from them, I contacted them 10 days later and they said that they had failed to process the new estimate, but they would get me on the schedule ASAP. I've reached out for scheduling, but they've now stopped responding all together and have failed to issue me a refund. I've sent multiple emails, texts, and have left voice mails. It's been a month and a half since I've paid the $700 deposit.