Hanley's Warehouse Pace - Pace, Florida

Hanley's Warehouse Pace is a home improvement store, construction equipment supplier, and utility trailer dealer located at Address: 4682 US-90, Pace, FL 32571, United States. The company can be reached at Phone: 8502203828 and has a website at hanleyswarehouse.com.

Specialties

Hanley's Warehouse Pace specializes in home improvement, construction equipment, and utility trailers. They offer a wide variety of products and services, making them a one-stop-shop for all your home improvement needs.

Other Points of Interest

The company is a small business that offers delivery, in-store shopping, on-site services, and repair services. They have wheelchair-accessible car parks and entrances, making it easy for everyone to visit. The company accepts credit cards, debit cards, and NFC mobile payments for added convenience. The average visit time is short, making it easy to stop by and get what you need.

Customer Reviews

Hanley's Warehouse Pace has received 80 reviews on Google My Business, with an average rating of 4/5. Customers have praised the company for their excellent customer service, wide variety of products, and willingness to go above and beyond to help their customers. One customer shared their positive experience, saying, "Went to Hanleys after our son recommended them. We love to help our small businesses when we can and bought a pressure washer from them. They were easy to work with and when we had an issue 3 weeks later they went over and above to help". Another customer appreciated the personalized service they received, saying, "I so enjoy the customer service I got when I showed up with a different type of need. My flagpole flashing needed to have the hole widened and he did this right there and in the house. So thankful for you". These testimonials speak to the company's commitment to providing exceptional customer service and quality products.

Recommendation

If you're looking for a home improvement store, construction equipment supplier, or utility trailer dealer, Hanley's Warehouse Pace is an excellent choice. Their wide variety of products, convenient location, and exceptional customer service make them a top choice for anyone in need of home improvement supplies. Visit their website at hanleyswarehouse.com to learn more and get started today.

👍 Reviews of Hanley's Warehouse Pace

harry harp

5/5

Went to Hanleys after our son reccommended them. We love to help our small businesses when we can and bought a pressure washer from them. They were easy to work with and when we had an issue 3 weeks later they went over and above to help!!
They have a variety of things not just outdoor stuff, so go have a look! You will be pleasantly surprised!

Gail Hannis

5/5

I so enjoy the customer service I got when I showed up with a different type of need. My flagpole flashing needed to have the hole widened and he did this right there and in the house. So thankful for you!!

Darrell U

1/5

Came into Hanleys on 10 Sept to buy a mower, Rodney helped out with showing me a Murray push mower that was lightly used. Started right up & I was sold. Checked out by the owners wife who was a very sweet & respectful woman, did a 5% military discount on the purchase. I get home 30 mins later & begin mowing my yard when the mower completely shuts down after 10 minutes of working. I call the shop immediately & the owners wife tells me to come by with the mower tomorrow, speak with Richard, and they would make it right. I come back into the shop today (11 Sept) and speak with Richard- he immediately starts accusing me of tipping the mower because of the condition of the air filter. I explain to him multiple times that I never tipped the mower. We move on from that & he begins checking me out for an exchange up to a new mower. Up to this point, Richard was very helpful and insightful. As he rings me up I ask if he’s able to do the military discount on the upcharge for the new mower and his response is, “No because I think you tipped that mower”. Dumbfounded by what he had said, I pay & then after a minute of sitting in the parking lot I realize I would much rather take my business somewhere that values their customers, the products they sell, and the military. I go back in and request a refund & Richard calls the owner who tells him no to the refund. Not only did Richard overcharge me for the mower and treat me like a liar, they don’t stand by their products enough to offer refunds. At the end of the day I’m not upset about being overcharged by $4 or not getting the military discount…..it’s simply the principle of how poorly they treat their customers. I would beware of this business and go somewhere more reputable who also treats their customers better, even if it means spending a little more. If I could give less than 1 star, I would. Employees like Richard are leaches for businesses- not good.

James Donohoe

1/5

I took my lawn mower in to Hanley's last year and they did some work without asking me to do it. They made it right and didn't charge me for that work. Today, I took my lawnmower in to have the blades sharpened and they quoted me $20. One blade was already off so it should of been easier. I went to pick it up and the bill was $25. I will find somewhere else to do my business!

Kevin Henderson

1/5

Owner sold me a motor for my zero turn mower and motor stopped working. He claimed I ran the mower with no air filter and sand got into the motor. Refused to give me a refund. Owner is very racist and I would not recommend doing business here.

Adam Lunsford

5/5

So I had only seen this store briefly once before, and at that time I didn't take the chance to look around. I really regret not taking the time initially. These guys have so much in their warehouse, and competitively priced at that! They also do repair work, though I don't know the extent of what they work on. A lot of outdoor equipment but many indoor appliances and fixtures are available as well. They also have an assortment of tools and refurbishment parts. I will certainly be coming back, probably every payday I have with a spare dollar.

Brandon Hempler

4/5

Great place with a ton more stuff than you would think it had just from driving by. I had an interesting experience though. I went in looking for a mower which they have a lot of. I was quoted a price by the sales guy but he wasn’t ready to sell it because the mechanic needed to adjust one cable which was loose. So, he handed me a business card and said to call in a couple of hours to see if the mower was ready. I accidentally called the owner vice the actual business number. The owner told me to call the shop, not him. So, I called the shop and the mower was ready. So, I got the mower, a battery, but found out that I would have to buy my own charger because they didn’t have any chargers to sell me. OK, I still took the mower which the salesman made me a good deal on but not a steal by any means. A few hours later at the end of the day, I get a call from a Pace number. It was the owner calling me and asking how much I had paid for the mower and asking what the price tag on the mower said. The price tag was tucked into some corner of the mower and not really visible but I found it as I was looking my new mower over. It said more than I bought the mower for by about $50. The owner seemed very upset that the salesman had cut me such a good deal, and told me, “you got a really good deal bro.” I got a mower with no way to charge the battery on an electric mower, so how great of a deal did I get? The charger cost me $100 on my own. I felt like it was pretty inappropriate of the owner to call my personal cell phone and ask me to dime out his salesman. That needs to happen between them. Overall a great store with lots of good hardware equipment but there seems to be plenty of workplace dysfunction between the owner and his employees. Thanks for the GOOD DEAL though!

Skip Turberville

5/5

I went there too pick up a cooler for my mother-in-law she saw online last week. The cooler was $100 so I thought this is going too be poorly made. When I got there I was shocked at how nice it was and the inventory they had. I ended up staying hours and bought a lot of really quality stuff at 50% off Home Depot prices. This is a really nice store for people who love too look and pick up quality merchandise at harbor freight prices. Two thumbs up 👍👍.
I will be a loyal customer