Superior Lawn & Landscaping - Hot Springs, Arkansas

Lindsey Henley

Superior Lawn and Lanscaping helped us to spiff our playset area + re-mulch our flower beds. They were responsive, prompt, professional, and were able to execute exactly what we had in mind. We would recommend them to family and friends!

Blake W

$4,000 worth of French drains that do not work

Francisco and Superior Lawn and Landscape performed over $35k worth of work in my backyard, and as a licensed Landscape Architect with 42 years of experience I can attest to the fact he did great work. They installed a custom stone patio with excellent craftsmanship, a dry creek bed complete with a massive bubbler stone along with planting beds and stone walls. All work met my expectations and Francisco was easy to work with and concerned with quality.

So, I was excited to have him on the team to install the front yard after a construction renovation project. The first phase was to install some French drains and install planter's mix soil along the house.

Francisco and his crew performed the work on this initial phase on April 26th. Instead of installing planters mix next to the house as instructed, he installed some heavy, gumbo, clay soil. With the first rain it was evident we had a massive problem. I reached out to Francisco for his help to solve this as well as plan the next phase which would including planting and boulders. He said he would help, but then proceeded to dance with his schedule or his machine was at another job or some other excuse. During this time, we were having substantial spring rains threatening to flood my new addition as well as my new garage. We finally agreed to start the work on 5/10. He did not show. On 5/12 we exchanged texts to start with a full crew and hydraulic machines on 5/16. He did not show. I called and texted for the next 5 days until 5/21 with ZERO response. So almost 1 month of "dancing" with his schedule.

Francisco elected to ghost my calls and texts for the next week. NO RESPONSES AT ALL after we agreed to start work on Monday 5/16. However, I did see him working about 1 mile from my house at a neighbor's jobsite. I elected not to confront him, so I know he was not sick or in the hospital or out of the country.

Looking over my receipts I have spent $40k with him which includes the poor soil and front yard drains. I am absolutely baffled why anyone decides to go dark and not return calls! We never had a cross word, I paid him promptly, I just don't understand. In addition to the ghosting, I had to pay $2,500 to remove the gumbo soil and grade the site so that it would drain.

I received UNSUPERIOR work from Superior Lawn and Landscape and very poor to nonexistent communication. This is no way to treat any customer, let alone a repeat customer.

I make it a point to tell everyone I know in the landscape industry, or anyone looking for landscape work that they will be making a BIG mistake in hiring Francisco and Superior Lawn and Landscape. Zero Stars.

Todd Krauser

Superior Lawn and Landscaping do a fantastic job on our lakefront property. If we ever need Chico and his crew to do extra, they always take care of us. I would highly recommend this company!

Soraya Ong

Superior Lawn & Landscaping did several projects for me. One project was to install plants in both a small and large planter in the front yard of my lawn. They also replaced my dead palm trees with Italian cypress trees in my front lawn. Most recently, they cleared out the weeds of my backyard hill, which is very steep and difficult. They did an excellent job with each project, and my repeat business with them is proof of this. Francisco (owner) is very easy to talk to and is easily available by text or telephone call. I found their work very reasonably priced and well done. Highly recommend to anyone looking to have landscaping work done.

Nitaucsha Sanders

I’m so happy with the work they did! They put up a privacy fence and did some landscaping for us. Francisco is a good guy. Did great work at a fair price. I’ll definitely be using them again

Joe Lander

Francisco would routinely not show up to do the job. He said he ordered materials when in fact he had not. We hired him on March 3, 2023 and the pergola still is not completed
as of June 27, 2023. The concrete pad he had poured was supposed to match the brick on our home and it did not match at all. We have terminated him and asked for a refund. He has not responded. I would recommend anyone considering hiring him or his company to do a job DO NOT.

Harold Welch

Franscisco and his team does excellent work. I have used them twice with no complaints at all. He tries to make you happy. Good company and work.

Joseph Musgrove

I was very pleased with the landscaping job.

However, Francisco is bad about promising something will get completed by a certain date and/or he will be on site on a certain date and then just not showing up.

A text or phone call may or may not be answered or returned if you need to get in touch with Him.

Just something to be aware of before hiring.