Grizzly Bear Sprinkler Repair and Landscape - Loveland, Colorado

Jessica Coombs

I never leave poor reviews. I understand how it impacts business. However, in this case, I feel it’s justified to share my experience. My experience with Grizzly Bear has been one of dismissal and incompetence.

I was looking for a great irrigation company so I turned to Google. I found that this company had several good reviews and so I called them at the beginning of July to help me with areas of concern. I was experiencing rings of green in the directly surrounding areas around many sprinklers and then rings of dry grass where the water wasn’t getting past. I called and Bobby answered. I explained that we had inconsistent coverage and needed some help to diagnose and remedy the situation. He said this is what we do and that they could take care of us. I was relieved. I told him that I can walk it with him and turn on each zone with my phone since it’s a larger yard and that would save him time spent going to the clock and back. He said that’s not how they do it, so he will send 3 guys and that he would be one of them. Okay, no problem. He said we will come over and figure out what needs to be done. A little before the arrival window, a text came in which I didn’t read bc I was in a meeting. I received it right as the alternate crew had arrived to my house. I would have chosen to reschedule had I known what was coming. Apparently, Bobby was needing to go to Denver and would send a crew that he felt was capable and that he had worked with before. Not sure what that meant. Well, the crew arrives and it comprised of a Spanish-only-speaking man and an English-only-speaking young man who seemed quite new on the job. Mind you, this is by the hour that we are paying for two guys. Okay, so luckily my husband can speak a decent amount of Spanish. The guys had no clue why they were here and what they were supposed to do. So, if my husband hadn’t been here it would have taken a whole lot longer to use Google translate and get things dialed in. Then, a third guy showed up and once again didn’t speak any English. This isn’t a problem to me. The issue is that I was being charged by the hour and no way to describe the issue so obviously this was slowing the process down. He comes and is more experienced at sprinklers than the other two and begins to tweak things. Long story short, my husband and I ended up then spending two and a half hours walking it with them, turning each zone on with our phones, and helping them determine what was needed in each zone because they seemed confused as to what they needed to do. They offered very little recommendations to us and it felt like it was all trial and error. There were no cups to measure that there was adequate or consistent coverage. It was all a guess. We definitely didn’t need those three as the one was clearly learning the ropes and all he did was hand the other two tools.

Well, the issue is that within a couple weeks the yard looks far worse. We had received a bill for $625. In the meantime, I texted Bobby with no response. I left a message on the main number with no response. My husband called him and finally connected with him. He dropped the price down $100 for the inconvenience and said that he’d come over to tweak them himself. Well, my husband’s father fell ill and within two weeks had passed away. We were out of town to be there for his passing on the scheduled date of the repair. He said that we could reschedule. To this date, we have texted and called multiple times with no response. So, lucky me, I have paid $525 to fix my sprinklers which aren’t fixed. What I’ve had to do in the meantime is crank up my water usage way beyond what I’ve ever needed to keep the sparsely watered area green. So, after paying for the inadequate repairs and for the additional water usage, being dismissed and avoided for months now, I can definitely say I feel it’s okay to leave a review. If you choose to use them, as I did based on the other multiple good reviews then best of luck to you. Left side is a before picture and the other photos are from afterwards.

Elizabeth Lawrence

Bobby came right out fixed all the immediate leaks and problems of my sprinkler system. That very evening sent me a detailed quote of work that still needed to be done. I was so impressed. His rates were fair. His work was done quickly and efficiently.

Sara Seastone

Great service for sprinkler system winterization! Was extremely responsive, very quick in getting out to the house and was thorough. He made sure everything was properly prepped for the winter, and the price was reasonable. Highly recommend for anyone looking to protect their irrigation system!

Brent Nohl

Hands down the best sprinkler repair service I’ve experienced. Bobby is just a good dude all around and got our system up and running within 24hrs of calling him.

I will be using them exclusively moving forward for all yard/sprinkler related help.

Highly recommend.

Elisa Cheatham

Thank you to Grizzly Bear Sprinkler for coming through for a quick same day repair! Fencing company nicked our sprinkler line and we were in a crunch to get it fixed fast. They came at the end of a long work day to get our line patched up asap. Fair pricing and great guy to work with!

Lauren Winter

Amazing and fast service! Within an hour and a half they were at my house and fixed my leaking sprinkler line. Price was great and they were super knowledgeable. Will be calling the Grizzly team for all future sprinkler needs!

Brittany DeBoer

Fantastic company. Bobby’s crew was fast and efficient. He was easy to get ahold of, very transparent, and made sure we were satisfied every step of the process. Will 100% use them again.

Rachel Thies

Bobby and his crew are wonderful! We haven't seen our sprinklers run in 3 years and he came over got everything repaired and running in the same day. Looking forward to working with him on some landscape ideas soon! Our lawn and family thank him!!