Lush Green Landscapes - Palisade, Colorado

Robert Halverson

We've just moved into a new house, well actually it is a 110 year old house, but it's new to us. As you could expect there have been some initial issues. One of which was the sprinkler system. We've had a couple of problems and each time I called Lush Green for help. Both times their technician Matt was there a lot quicker than I expected. The problems were resolved quickly and efficiently. I also had a chance to talk with Kristen, the yard care tech. Her depth of knowledge about yard care was outstanding and she offered some good advice about what was needed for our yard. It's good to be able to count on knowledgeable, prompt, efficient, and quality service.

Terry

I'm revising my previous 5 star review for Kristin P from two weeks ago on May 18th 2023. The liquid fertilizer and other weed deterrent chemicals (2-4D and dicamba) she used in our back yard at that time is stressing/killing the foliage on trees and bushes in the yard. See photos included with this revised review.
She over sprayed outside the turf area and concrete borders which certainly contributed to the damaged plants.

Not sure exactly what other chemicals were used in the application. The overspray of dicamba and 2-4D on trees and other foliage is however a well documented hazard. Dicamba, in particular, is a potent and volatile herbicide. We are certainly not happy with the results in the back yard or the damage to trees and foliage outside the yard area. We registered an email complaint with Lushgreen as a result.

6-2-23 update:
Kristin P and owner Eric visited to look over the issues in the back yard. They responded quickly and professionally upon receiving our email complaint. Trimmed away the damaged foliage around the yard. They are looking into immediate solutions for the grass and tree damage issues noted in the photos. Kristin is a good person and typically does a great job. Mistakes happen and she stepped right up and owned this one. We appreciate that very much as well as the quick response to our concerns!

8-7-23 update:
June 6th, Lush Green took foliage samples from our Hackberry tree to have them analyzed in order to determine what damaged the tree. We also talked about re-seeding or over seeding the back yard with grass seed.

I followed up with them via email on June 30th asking about the analysis results and over seeding the yard. NO RESPONSE TO DATE.
I also sent a follow up text inquiry to Kristin P on July 11th. NO RESPONSE FROM HER EITHER.

They have not been out to our property for any service calls since 6-21-23 when a lawn aeration was completed. We will not use their services again.

Mark Primosch

The customer service is great and they were generally responsive. Unfortunately, there seemed to be a lot of miscommunication with the person they sent to our home to perform the service we requested and the service they said they would perform. Additionally, the service man claimed he worked 3-4 hours longer than he did. This was very frustrating, especially when the service man said his would cost $150 max and we received a bill for over $300. We were able to resolve this issue and they corrected the price. It just took several phone calls.

Janis Rhodes

Zach was here today for our fall clean up. He did a wonderful job and the lawn looks beautiful! Thank you, Zach, and thank you Lush Green Landscapes!

Mark Orlandi

I’ve had Matt come out twice to work on my sprinkler system. Both times I felt he has gone above and beyond what I expected, spending lots of time and effort to help figure out what is going on with my system. When lush green’s prices for replacement parts seemed a little high for me, a graduate student, Matt went out of his way to try and both find cheaper parts and come up with creative solutions that only cost him the time to discover them. He has provided one of the best customer services I have ever had with any service, communicating openly, honestly, and frequently to help me understand what was going on. I would 10/10 recommend Matt to come and fix your irrigation system, you will not be disappointed but totally satisfied!!!

Jeff Hendricks

Just moved back to the valley, the place we bought had a sprinkler system but that’s all I knew about it. I found one of the valve boxes, but I could not for the life of me find where the other 5 station valves were located. We are adding some landscaping and wanted to make sure I wasn’t covering up the valves even more .. Matt came out , and once he got the lay out of the system , did some probing with a long screw driver and found 2 more valve boxes (of course they were buried out in the lawn!! ? ) thank you Matt, I would have never thought to look there!!

Joy Zeller

Lush Green is a really great company. They are passionate about doing a good job, and are very professional. Their employees are very nice, and are easy to work with. I recommend them.

Diana LaCount

Matt did an awesome job getting my brittle plastic irrigation valve changed out to metal one. It's so much easier to use now, and I won't worry anymore about the valve breaking on me!